Training systems for
complex technical
products.

I design training that moves metrics, for software, for hardware, and for the people who install and run both.

I'm an Instructional Designer in Product Training & Information at Dematic, where I build technical training on a warehouse automation platform for around 200 engineers and commercial staff. My work spans software training, customer-facing installation video, and training for site installers.

I came to this through the classroom: public schools in Michigan, then university-level teaching in South Korea and China. Teaching across languages and cultures is where I learned what actually makes instruction land, and it's why I build everything around scenarios, action mapping, and measurable outcomes rather than content dumps.

I build with AI as the default mechanism, not a bolt-on. That ranges from AI-assisted development in Storyline to an agent I wrote that runs item analysis on assessment data.